Job Posting: Library Page
Click Here for Details

Donate Now Through!

Faire un don maintenant par!

Library Hours

  • Monday 10am - 5pm
  • Tuesday to Thursday 10am - 8pm
  • Friday 10am - 5pm
  • Saturday 10am - 4pm
  • The Library is closed on Sundays
    and statutory holidays
  • 1505 Bay Ave
  • Trail, BC V1R 4B2
  • Phone: (250) 364-1731
  • Email:

Settlement Services

Are you new to Canada? Do you know someone who is?

The Columbia Basin Alliance for Literacy is offering settlement services to newcomers. This project is supported by the Government of Canada and the Province of BC and has a number of regional and local partners. The goal of the project is to provide eligible newcomers with information about community services and programs during the settlement process. A regional website,, also directs newcomers and the community to information about Trail and area.

What kind of settlement services are offered?

The Settlement Worker will:

  • Provide information individually or in small groups about the community, housing, banking, shopping, transportation, daycare and schools, volunteer and mentoring programs
  • Provide information about services such as employment, language training, health services and other information about life in Canada
  • Provide referrals

Who can access these services?

Those eligible for these services include: Permanent Residents (or have letter of approval), Live-in Caretakers, New Canadian Citizens, Refugees or those in the Provincial Nominee program.

How do you contact the Settlement Worker?

Karen M. Siemens, settlement worker for Trail and area.

Tel: 250-231-6651

What is the cost?

These services are FREE to all eligible clients. All clients will need to provide proof of citizenship or immigration status.

Where can you find information about the community and the programs and services available?

Please visit for specific information about programs, services and other information for Trail and area. As well, offers information about programs for adults and families, including language training and literacy programs.