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Library Hours

  • Monday 10am - 5pm
  • Tuesday to Thursday 10am - 8pm
  • Friday 10am - 5pm
  • Saturday 10am - 4pm
  • Sunday Closed
  • The Library is closed on statutory holidays and holiday weekends
  • 1051 Victoria Street
  • Trail, British Columbia V1R 3T3
  • Located in the Trail Memorial Centre
  • Phone: (250) 364-1731
  • Fax: (250) 364-2176
  • Email: director@traillibrary.com

Settlement Services

Are you new to Canada? Do you know someone who is?

The Columbia Basin Alliance for Literacy is offering settlement services to newcomers. This project is supported by the Government of Canada and the Province of BC and has a number of regional and local partners. The goal of the project is to provide eligible newcomers with information about community services and programs during the settlement process. A regional website, WelcomeMap.ca, also directs newcomers and the community to information about Trail and area.

What kind of settlement services are offered?

The Settlement Worker will:

  • Provide information individually or in small groups about the community, housing, banking, shopping, transportation, daycare and schools, volunteer and mentoring programs
  • Provide information about services such as employment, language training, health services and other information about life in Canada
  • Provide referrals

Who can access these services?

Those eligible for these services include: Permanent Residents (or have letter of approval), Live-in Caretakers, New Canadian Citizens, Refugees or those in the Provincial Nominee program.

How do you contact the Settlement Worker?

Karen M. Siemens, settlement worker for Trail and area.

Tel: 250-231-6651
Email: settleingreatertrail@gmail.com

What is the cost?

These services are FREE to all eligible clients. All clients will need to provide proof of citizenship or immigration status.

Where can you find information about the community and the programs and services available?

Please visit WelcomeMap.ca for specific information about programs, services and other information for Trail and area. As well, www.cbal.org offers information about programs for adults and families, including language training and literacy programs.